Here are some frequently asked questions, that you may find helpful with your particular situation or concern.
I’ve had a problem with a Hillsdale Kids & Teen product I purchased. What steps should be taken to get it repaired?
Just contact the retailer from whom you purchased your furniture. Their service experts will guide you through the complete repair process.
What is the weight limit on your beds?
It is 250lbs per sleeping surface, this is for both beds, bunks and lofts
Does trundle pop up or roll out?
All of our Trundles roll out
California prop 65 testing pass, toxic material?
All of our items have passed California Prop 65 Tested and does not include toxic material
Does your product include a warranty?
Yes, all of our products come with a limited one year warranty
How can I buy your products?
Use our locate a dealer feature to find the store nearest you
Why can’t I view pricing?
As a manufacturer, Hillsdale Furniture sells to authorized furniture dealers who add value to you by displaying and servicing our products. Your local Hillsdale Kids & Teen dealer will be happy to provide you with complete pricing information, including any special promotions and in-store discounts. To get pricing information from the retailer nearest you, use our online Locate A Retailer feature to find the store nearest you.
Do you customize Furniture?
We are able to offer our product at a great value by making large production runs. Because of this, unfortunately, we are unable to customize our products.